Shipping and Return

Shipping Information

We strive to deliver your order as quickly as possible. Once your order is placed, it is processed immediately and will be shipped by 17:00 PM on the same day. A tracking number will be sent to your email later in the day. Shipping typically takes 1-2 business days within the Netherlands and 1-4 business days outside the Netherlands, depending on your location.

Return Policy

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund or exchange.

To be eligible for a return, the item must be unused, in its original condition, and include all original packaging and labels.

How to Return an Item:

1. Contact our customer service team at infoprimegoods@gmail.com with your order number and the reason for your return.

2. We will provide you with return instructions and a return authorization number.

3.Send the item back to us following the provided instructions.